Shipping

 

How We Ship

 

With Love And Care.


We strive to ensure your order reaches you without issue.

We use our own custom made shipping boxes and bubble wrap with each 12" and 7" record.

Packaging
To prevent splitting, we ship all records in a 2-3 mm sleeve, outside the
jacket. All records are packed in a new record custom ordered mailing box
(tested 200 lbs) with bubble wrap encasing. We ship every business day.




Twelve inch record mailersrecord 45 mailer

 




For large, combined orders and large box sets, we use the maximum amount of padding and protection we can provide



Large Shipping box for multiple LPs

Hassle & Worry Free

 

We Make Shipping Easy.
  • We ship records locally in Chicago, all over the country and internationally.
  • We offer next day shipping five days a week.
  • you'll get a tracking number with every purchase, so you know exactly when your record will arrive.
  • We offer free shipping on all purchases $100 and over.

 

Why Can't I see my shipping charges in my shopping cart?


Shipping charges appear once you begin the checkout process. Charges will vary depending on where we're shipping the item.

If you have any special requests that pertain to the shipping of your record, please feel free to contact us at support@shugarecords.com.



 

Returns

 

How Do I Make A Return?


We make every effort to provide you with stellar customer service. If we make an error, we are happy to refund your money in full if you want to return something.

To be eligible for a refund:

  • Contact us within 14 days of purchase
  • Any sealed record must be returned sealed and in its original condition

 

Contact us at support@shugarecords.com and describe any issue you have.
Please add the Order # from the email you received regarding the purchase
or let us know on which website you made the purchase.

For more information on how we grade records and how we can be of greater
service to you, please reference our Customer Service page.



Pricing Table

Please refer to the following rubric for shipping prices as and estimations on delivery.

Domestic / USA Shipping

Shipping is free in USA on all orders over $100.00



Media Mail
  LP Only Shipments: $4.00 for the 1st LP $1.00 for each additional LP
  45 Only Shipments: $4.00 for the 1st 45 $1.00 for each additional 45
Priority Mail
  LP Only Shipments: $10.00 for the 1st LP $2.00 for each additional LP
  45 Only Shipments: $10.00 for the 1st 45 $2.00 for each additional 45


  78 RPM Only Shipments: Calculated
  Double LPs & Box Sets: Additional charge per LP as indicated above
  Mixed Format Shipments: Additional charge per LP or 45 as indicated above


International Shipping

First Class Mail
Allow 2-4 weeks delivery time depending on your country's customs.

Priority Mail
Allow 5-14 business days delivery time depending on your country's customs.

* All international orders over $400.00 or over 4 pounds must be shipped USPS Priority Mail.
* International orders over $500.00 receive discounted Priority Mail at only $25.00 for the entire order



Canada / Mexico



First Class
  LP Only Shipments: $16.00 for the 1st LP $4.00 for each additional LP
  45 Only Shipments: $16.00 for the 1st 45 $4.00 for each additional 45
Priority Mail
  LP Only Shipments: $35.00 for the 1st LP $5.00 for each additional LP
  45 Only Shipments: $35.00 for the 1st 45 $4.00 for each additional 45


Worldwide



First Class
  LP Only Shipments: $22.00 for the 1st LP $5.00 for each additional LP
  45 Only Shipments: $20.00 for the 1st 45 $4.00 for each additional 45
Priority Mail
  LP Only Shipments: $45.00 for the 1st LP $5.00 for each additional LP
  45 Only Shipments: $40.00 for the 1st 45 $3.00 for each additional 45


  78 RPM Only Shipments: Calculated
  Double LPs & Box Sets: Additional charge per LP as indicated above
  Mixed Format Shipments: Additional charge per LP or 45 as indicated above


*International Buyers - Please Note: Import duties, taxes, and charges are not included in the itemprice or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.









Cart Summary

Your cart is empty

Featured products

  • Thundercat - Apocalypse - New Vinyl 2013 Brainfeeder 2-LP + Download - R&B / Jazz Fusion / Funk-Psych
    Thundercat - Apocalypse - New Vinyl 2013 Brainfeeder 2-LP + Download - R&B / Jazz Fusion / Funk-Psych
  • NE-HI - S/T New Vinyl - 2016 Manic Static "Shuga Records Exclusive" on Translucent Blue Vinyl in Handnumbered Screen Printed Jacket (Ltd. to 100) + Download - Chicago Garage / Jangle Pop / Psych
    NE-HI - S/T New Vinyl - 2016 Manic Static
  • Original Score / Kyle Dixon & Michael Stein - Stranger Things Vol. Two - New Vinyl 2016 Netflix / Lakeshore Limited Indie Exclusive 'Upside Down' Ultra Clear Black Salt + Pepper Vinyl
    Original Score / Kyle Dixon & Michael Stein - Stranger Things Vol. Two - New Vinyl 2016 Netflix / Lakeshore Limited Indie Exclusive 'Upside Down' Ultra Clear Black Salt + Pepper Vinyl
  • Kings of Convenience - Versus - New Vinyl 2016 Astralwerks Limited Edition Vinyl Tuesday 'Red' Edition, ltd. to 1500, U.S. Pressing - Norwegian Indie Pop / Folk w/ Bossa Nova undertones
    Kings of Convenience - Versus - New Vinyl 2016 Astralwerks Limited Edition Vinyl Tuesday 'Red' Edition, ltd. to 1500, U.S. Pressing - Norwegian Indie Pop / Folk w/ Bossa Nova undertones
  • Lil Yachty - Lil Boat - New Vinyl 2016 Capitol / Motown RSD Black Friday Red Vinyl, Ltd to 2000 - Rap / Hip Hop
    Lil Yachty - Lil Boat - New Vinyl 2016 Capitol / Motown RSD Black Friday Red Vinyl, Ltd to 2000 - Rap / Hip Hop
  • Kikagaku Moyo - House in the Tall Grass - New Vinyl 2016 GuruGuru Brain Records Limited Edition Black Vinyl w/ OBI Strip - Psych Rock / Acid Rock
    Kikagaku Moyo - House in the Tall Grass - New Vinyl 2016 GuruGuru Brain Records Limited Edition Black Vinyl w/ OBI Strip - Psych Rock / Acid Rock
  • Shag Kava - Jabba Flow (Rick Rubin Re-work Feat. A-Trak) - New Vinyl 2016 Hollywood Records RSD Black Friday 10" Picture Disc, LTD to 7000 Worldwide - Electronic / House / Experimental
    Shag Kava - Jabba Flow (Rick Rubin Re-work Feat. A-Trak) - New Vinyl 2016 Hollywood Records RSD Black Friday 10
  • King Gizzard - Nonagon Infinity - New Vinyl 2016 ATO (Gatefold Limited Edition 1st USA Pressing on Green & Black Splatter) LP + Download - Psych / Kraut / Garage / Fucking Incredible.
    King Gizzard - Nonagon Infinity - New Vinyl 2016 ATO (Gatefold Limited Edition 1st USA Pressing on Green & Black Splatter) LP + Download - Psych / Kraut / Garage / Fucking Incredible. King Gizzard - Nonagon Infinity - New Vinyl 2016 ATO (Gatefold Limited Edition 1st USA Pressing on Green & Black Splatter) LP + Download - Psych / Kraut / Garage / Fucking Incredible.
  • Bishop Briggs - S/T - New Vinyl 2016 Island Records RSD Black Friday LTD Edition of 1200 w/ Glow-in-the-Dark Cover + Clear Vinyl! - Indie Pop / Alt-Rock
    Bishop Briggs - S/T - New Vinyl 2016 Island Records RSD Black Friday LTD Edition of 1200 w/ Glow-in-the-Dark Cover + Clear Vinyl! - Indie Pop / Alt-Rock