How We Ship
We strive to ensure your order reaches you without issue.
We use our own custom made shipping boxes and bubble wrap with each 12" and 7" record.
To prevent splitting, we ship all records in a 2-3 mm sleeve, outside the
jacket. All records are packed in a new record custom ordered mailing box
(tested 200 lbs) with bubble wrap encasing. We ship every business day.
For large, combined orders and large box sets, we use the maximum amount of padding and protection we can provide
Hassle & Worry Free
- We ship records locally in Chicago, all over the country and internationally.
- We offer next day shipping five days a week.
- you'll get a tracking number with every purchase, so you know exactly when your record will arrive.
- We offer free shipping on all purchases $100 and over.
Shipping charges appear once you begin the checkout process. Charges will vary depending on where we're shipping the item.
If you have any special requests that pertain to the shipping of your record, please feel free to contact us at firstname.lastname@example.org.
We make every effort to provide you with stellar customer service. If we make an error, we are happy to refund your money in full if you want to return something.
To be eligible for a refund:
- Contact us within 14 days of purchase
- Any sealed record must be returned sealed and in its original condition
Contact us at email@example.com and describe any issue you have.
Please add the Order # from the email you received regarding the purchase
or let us know on which website you made the purchase.
For more information on how we grade records and how we can be of greater
service to you, please reference our Customer Service page.
Please refer to the following rubric for shipping prices as and estimations on delivery.
Domestic / USA Shipping
Shipping is free in USA on all orders over $100.00
|78 RPM Only Shipments:||Calculated|
|Double LPs & Box Sets:||Additional charge per LP as indicated above|
|Mixed Format Shipments:||Additional charge per LP or 45 as indicated above|
First Class Mail
Allow 2-4 weeks delivery time depending on your country's customs.
Allow 5-14 business days delivery time depending on your country's customs.
* All international orders over $400.00 or over 4 pounds must be shipped USPS Priority Mail.
* International orders over $500.00 receive discounted Priority Mail at only $25.00 for the entire order
Canada / Mexico
*International Buyers - Please Note: Import duties, taxes, and charges are not included in the itemprice or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.