2019 limited beer glass pre-order

Customer Service

Contact Us

support@shugarecords.com

773-278-4085

Our store is open everyday from 10AM to 10PM (Central Time Zone) and 10AM to 8PM on Sundays.  Please give us as much info as possible so that we can direct you to the right department.

Shipping & Delivery

We Make Shipping Easy.
  • We ship records locally in Chicago, all over the country and internationally.
  • We offer next day shipping five days a week.
  • you'll get a tracking number with every purchase, so you know exactly when your record will arrive.
  • We offer free shipping on all purchases $100 and over.

Returns & Replacements

We make every effort to provide you with stellar customer service. If we make an error, we are happy to refund your money in full if you want to return something.

To be eligible for a refund:

  • Contact us within 14 days of purchase
  • Any sealed record must be returned sealed and in its original condition

Payment FAQ's

What types of payment do you accept?
  • Visa
  • Mastercard
  • American Express
  • Discover
  • Money Orders
  • Pay-by-check over the phone (773) 278-4085
Do you accept PayPal?

Yes. Just select the PayPal option at checkout.

Are credit card transactions at ShugaRecords.com secure?

Yes. We do not store any credit card information in our database. Once your payment is complete, your credit card information is removed from our system.

Do you share my personal information with anyone else?

No. The personal information you submit to us will not be shared, sold or disclosed to third parties in any form, for any purpose, at any time.



How We Grade







Over ten years of grading nearly a million albums, Shuga Records has developed
a consistent - and conservative - method for objectively grading the condition of
everything we sell. All recordings are visually inspected under high-intensity lights,
using our customized grading system.



 

  New Sealed
  Mint (SS)

When someone says something's "Mint condition," this is what they're talking about. The album is sealed in its original packaging and has never been played.
  Mint- (M-) This is the highest grade for records that have been played. The album is in excellent condition and shows no visible signs of wear or damage that will affect sound quality.
  VG+ While not flawless, the condition is very good, showing only minimal signs of use. Any visible blemishes should have minimal affect on play quality, though light surface noise maybe present at very quiet portions or between tracks. This is a record that should satisfy all but the most strict of collectors. There may be slight ring or cover wear, or minor writing on the cover.
  VG Vinyl may have scratches and/or other visual blemishes, but should play through without skipping or repeating. Light to moderate surface noise and/or crackle may be present, however not overly distracting. Covers may have moderate ring and/or edge wear, cut-outs / hole punches, or a moderate seam splits.
  VG- and below Let's be honest: sound quality is low and the cover may be in very poor shape. We consider any item graded at or below VG- as a LOW GRADE item. We only sell albums rated VG- and above unless a record is so rare that its presence in the collection transcends the poor quality of the vinyl or cover.



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Shuga Favorites

  • Panda Bear - A Day With The Homies EP - New Lp Record 2018 USA Indie Exclusive - Indie Rock
    Panda Bear - A Day With The Homies EP - New Lp Record 2018 USA Indie Exclusive - Indie Rock
  • Mac Miller ‎– Blue Slide Park - New Vinyl 2 Lp 2012 Rostrum Pressing - Hip Hop
    Mac Miller ‎– Blue Slide Park - New Vinyl 2 Lp 2012 Rostrum Pressing - Hip Hop
  • Metallica - Hardwired to Self-Destruct - New Vinyl Record 2017 Ten Bands One Cause Limited Edition Pink 2 Lp Set Vinyl Limited to 2500 - Heavy Metal / Thrash
    Metallica - Hardwired to Self-Destruct - New Vinyl Record 2017 Ten Bands One Cause Limited Edition Pink 2 Lp Set Vinyl Limited to 2500 - Heavy Metal / Thrash
  • Larry Lovestein & The Velvet Revival - You - New EP Record 2019 Import Colored Vinyl - Jazz (FU: Mac Miller)
    Larry Lovestein & The Velvet Revival - You - New EP Record 2019 Import Colored Vinyl - Jazz (FU: Mac Miller)
  • Grateful Dead - Fillmore West, San Francisco, CA (2/27/69) - New 4 LP Box Set 2018 USA Record Store Day 180 gram Vinyl - Psychedelic Rock / Blues Rock
    Grateful Dead - Fillmore West, San Francisco, CA (2/27/69) - New 4 LP Box Set 2018 USA Record Store Day 180 gram Vinyl - Psychedelic Rock / Blues Rock
  • The Open Mind - The Open Mind - New Viny Sunbeam Records Record Store Day 180gram Lp with Bonus 7" in Picture Sleeve - Rock / Psych Rock
    The Open Mind - The Open Mind - New Viny Sunbeam Records Record Store Day 180gram Lp with Bonus 7
  • The Roots - Organix (1993) - New 2 Lp Record 2017 Remedy Recordings USA Reissue on Black Vinyl - Hip Hop
    The Roots - Organix (1993) - New 2 Lp Record 2017 Remedy Recordings USA Reissue on Black Vinyl  - Hip Hop
  • Khruangbin ‎– The Universe Smiles Upon You - New Lp Record 2016 UK Import 180 gram Vinyl & Download - Psychedelic / Funk / Surf
    Khruangbin ‎– The Universe Smiles Upon You - New Lp Record 2016 UK Import 180 gram Vinyl & Download - Psychedelic / Funk / Surf
  • Skywave - Killerrockandroll - New Vinyl Record 2016 Record Store Day Gatefold Red/Black Marble Vinyl + Download, Limited to 1000 - Shoegaze / Indie feat. Oliver Ackerman (A Place to Bury Strangers)
    Skywave - Killerrockandroll - New Vinyl Record 2016 Record Store Day Gatefold Red/Black Marble Vinyl + Download, Limited to 1000 - Shoegaze / Indie feat. Oliver Ackerman (A Place to Bury Strangers)